Terms of Service

Effective Date: 6-1-2025

Last Updated: 6-1-2025

Welcome to Mere Agency (Mere, LLC). By accessing or using our website at www.mereagency.com (https://www.mereagency.com/) or engaging our services, you agree to be bound by these Terms of Service. If you have a separate signed agreement (Master Services Agreement or “MSA”) with Mere, those terms govern in case of conflict.

1. Services

All projects and services are governed by written Statements of Work (SOWs) agreed upon between Mere and the client. Requests outside of the agreed scope may be billed as new work at our current hourly rate unless otherwise estimated in advance.

2. Payment Terms

Payment for services is due NET 15 from the date of invoice. Late payments may be subject to a 5% monthly interest fee. Work may be paused for delinquent accounts.

3. Termination

Either party may terminate a project with 14 days’ written notice (email suffices). Clients are responsible for paying for all work completed up to the cancellation date. Termination of a project does not terminate the overarching MSA.

4. Intellectual Property

Upon full payment, clients receive a limited license to use the specific deliverables created for their project. Mere retains ownership of all tools, frameworks, and intellectual property used across multiple clients. Clients are responsible for securing and complying with third-party content licenses.

5. Confidentiality

We take confidentiality seriously. Mere and our clients agree not to disclose or misuse each other’s confidential information and to apply reasonable protections to safeguard it.

6. Publicity and Portfolio Use

Unless otherwise agreed in writing, Mere may reference completed work in our marketing materials and online portfolio.

7. Indemnification

Clients agree to indemnify and hold harmless Mere from claims arising from their content, instructions, or misuse of third-party assets. Mere likewise agrees to indemnify clients for losses caused by its own negligence or intentional misconduct.

8. Limitations of Liability

To the fullest extent permitted by law, Mere’s total liability under any agreement is limited to the amount the client has paid us. Mere is not liable for consequential, incidental, or special damages, including loss of revenue or data.

9. Force Majeure

We are not responsible for delays due to causes beyond our control, including natural disasters, power outages, internet disruption, or government action.

10. Dispute Resolution

If any dispute, claim, or controversy arises out of or relates to these Terms or the services provided by Mere, the parties agree to first attempt to resolve the matter through good faith negotiation. This negotiation may take place in person or via video conference or other mutually agreed-upon remote communication methods.

If the matter is not resolved within thirty (30) days, either party may propose that the dispute be submitted to non-binding mediation or, if both parties agree in writing, to binding arbitration. Mediation or arbitration may be conducted in person in Story County, Iowa, or remotely via video conference, subject to mutual agreement. Unless otherwise agreed, the costs of mediation or arbitration shall be shared equally by both parties.

If the dispute is not resolved through negotiation, mediation, or agreed arbitration, either party may pursue legal action in the state or federal courts located in Story County, Iowa. These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of laws principles. Each party consents to the jurisdiction and venue of such courts.

11. Updates to Terms

We may update these Terms from time to time. Continued use of our site or services constitutes acceptance of the updated Terms.

12. Contact

If you have any questions about these Terms, please contact us:

Mere Agency
800-863-7318
support@mereagency.com
www.mereagency.com